Before contacting support
For a successful payment that is not visible yet, wait a few minutes and refresh your order history. Always sign into the app with the same account used on this storefront.
What to include
Share the internal order ID shown in your account and a short description of the issue. Never send a password, OTP, UPI PIN, full card number, Firebase token, or payment signature.
Device transfers
The Android app provides the supported transfer flow. A cooldown may apply to protect your account. Support can review exceptional cases without asking for protected credentials.